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Exit Interview techniques that will help grow your future business

What you need to do when an employee leaves your business. Sometimes when an employee resigns, we really don’t want them to go and sometimes we breathe a huge sigh of relief. It's a fact of life that people will one day exit your business. Here is how to approach...

What must employers include in an employee pay review letter.

Employees must be advised of pay reviews in writing as a formal communication. As employers, we work really hard. We are passionate about our businesses and work often 7 days per week to drive it forward. Sometimes we lose track of the fact that employees come to work...

Interview Techniques for Employers

Interviewing potential employees is a skill. As people we tend to gravitate toward certain types of personalities naturally. Many employers inexperienced in interviewing make the classic mistake of hiring people that they liked rather than people who may be the best...

What is a structured interview?

A structured interview ... A structured interview is an effective interviewing process in which an employer can measure job related competencies of candidates. Through systematically asking tailored competency based questions that relate to their behaviour in the past...

Application forms – What to include?

There are a great deal of questions you can ask in an application form. Ideally these should be tailor made to suit each role within an organisation and should be reviewed on a regular basis to ensure they comply with legal requirements.  A one size fits all approach...

Traffic Light Analysis

One of the hardest parts of setting up your own business is bringing others in and sharing the load and responsibilities with them. The Traffic Light Analysis tool is a smart, simple and most importantly effective way to do this. It allows you to sort what functions...

Recruit the right staff the first time!

Tips on  'How to successfully recruit the right staff the first time' Conduct a Job Analysis: A Job Analysis is a process used to identify and understand in detail the particular job duties and requirements and the relative importance of these particular duties for a...

Not sure how to conduct reference checks on applicants?

Here’s your guide: Reference checking is one of the most important stages in the recruitment process – but most employers either skip this step, or don’t do it properly. The thought of checking job applicants’ references makes many employers shudder. Not only is it...

Job Analysis – A must read before you hire your next team member

We all know that hiring a new employee can either make or break a business. While it is very easy and tempting for some small businesses to hire one of the first people that apply for a role it can also have detrimental effects on the business later on down the track....

How to prepare for an interview

There are a number of things that should be prepared before the interview takes place, some well in advance, others just before.  Below is a checklist: Book a room - make sure that you have somewhere suitable to conduct your interview. If you do not have somewhere...

Are you thinking about recruiting in the near future?

Widen the scope of your advertising - have you been using the same old website you have been using the past 5 years? How about expanding your candidate search via social networking sites and job boards such as SEEK - there are a lot of great people out there looking...

How do I measure if my website is working or not?

Google Analytics is key to understanding your website visitors Did you know that often people visit a website up to a dozen times before they interact with the owner of the site? And that you can actually check each individual person’s visitation history? It’s really...

The value of key performance indicators and how to establish them

Key Performance Indicators – and their role in achieving business goals Establishing clear Key Performance Indicators throughout your business is critical to establishing an effective business plan that will drive the results you want – especially as your business...